How to buy whisky on Just Whisky Auction

Registration

To bid on any lot listed on the website you will need to register an account with us. Registration is simple, and can be completed by clicking 'LOG IN / REGISTER' at the top of this page. We charge a one off registration fee of £5.00 which we have introduced to verify the identity of bidders on the website.

How to buy

To bid on Whisky you need to log in to the website. Once logged in you can view Live & previous auctions. To bid on an item, click on the bottle and view the product description and images. If you’re happy to proceed you can enter a monetary value in the ‘Place bid’ field. After doing this, the website will ask you to confirm your maximum bid.

Proxy Bids (Auto-Bid Feature)

You can place a 'proxy bid' (maximum bid), which essentially means that the website will bid for you automatically up to the price you enter. The software will bid the absolute minimum required to secure the lot for you. You can simply enter your maximum bid and leave the software to do the rest. You will be sent an email if you are outbid and be given the opportunity to increase your bid. If the lot is under the reserve the price will be increased until your maximum bid. You are effectively bidding against the reserve. If the reserve has been met or there is no reserve your bid will only be increased if another customer is bidding against you.

'My Bids' screen

At any time during the live auction you can view your bids by clicking on 'my bids' in the toolbar near the top of the page. Please note (!) the 'current bids' screen does NOT refresh automatically if you are outbid. The customer is required to refresh the page manually to check their winning / not winning status. You can do this by pressing F5 on most computers, or+R on Apple computers.

If you are winning the auction but the reserve has not been met, the website will tell you this and colour code the text orange.

At the end of an auction it can take 5 minutes to move your item from the 'current bids' to the 'won auctions' screen. Please be patient.

Minimum Bids

We have a minimum bid increment for each item we list on our website. The website will tell you what the minimum bid required is next to where you place your bid. The auction software automatically bids the lowest amount for you to be the winning bidder on that auction lot. You can view the required bid increment amount next to the bid field.

The minimum bid will increase if YOUR BID takes the price into the next bid increment 'zone'. While you are required to meet the minimum bid you can increase your bid to any amount. 

Example 1: If Bottle A is currently at £5.00 you will be required to bid at least £7.50.
Example 2: If Bottle B is currently at £500.00 you will be required to bid at least £510.00 
Example 3: If Bottle C is currently at £1,500.00 you will be required to bid at least £1,525.00

Bid Increment Table

On lots where the next bid will be between £0.00 to £49.99 the minimum bid is £2.50
On lots where the next bid will be between £50.00 to £499.99 the minimum bid is £5.00
On lots where the next bid will be between £500.00 to £1499.99 the minimum bid is £10.00
On lots where the next bid will be over £1500.00 the minimum bid is £25.00

You will be notified automatically by e-mail if your bid has been successful. This information will also be available in the Account section of our website.

Time Extensions

Bidders should be aware that we discourage the use of sniping software.

However, in the interests of fairness, should any bids placed in the last 5 minutes for any Lot be made, then this will extend the end time on that particular Lot by 15 minutes.

Pricing

We charge 12% flat commission which includes VAT where applicable, on the hammer price to buyers.

VAT is applicable to the shipping price and insurance at the current rate (20%) but NOT to the hammer price.

Lots sold under the Auctioneer's Scheme for VAT include VAT which cannot be reclaimed.

Paying for your Whisky

Please note: At the end of an auction it can take up to 5 minutes for your won items to move to the 'won' screen. Please be patient. Once your items appear on this screen an 'Add to Cart' button will be available. You must add the items to your shopping cart and proceed to the checkout. This process is simple:

1. Click on 'MY BIDS' from the red menu bar

2. Click on 'WON'

3. Add items on this screen to your shopping basket

4. Click on your shopping basket and go to checkout.

Payments by Card

Payment is possible by (debit card or credit card over the phone or in store) and also by Credit / Debit card online using Sagepay. A 3% +VAT charge is applied to payments made by Credit Cards (Including AMEX). Debit Cards are free of charge. Payment over the phone or in store by debit card is also free. Payments over the phone or in store with credit cards will incur a 3% +VAT surcharge.

Payment by Bank Transfer (UK)

Payment can also be made by bank transfer for UK CUSTOMERS ONLY. Bank transfer details are given during the checkout process.

Payment by Bank Transfer (International)

Payment can be made by international bank transfer. For European customers we recommend SEPA as a means of transfer which is most cost effective.

Any non UK bank transfer fees must be paid by the buyer. Payment details will be given out when bank transfer is selected at checkout.

**** INTERNATIONAL BANK TRANSFERS WILL ATTRACT A £15.00 FEE WHICH YOU SHOULD ADD TO THE AMOUNT SENT. SEPA TRANSFERS DO NOT INCUR THIS FEE ****